Sounds silly, but you will be surprised how many times this is the case.

If you are lucky the simplest reason why your safe won't open is dead safe batteries. We recommend doing these before you call your locksmith or safe technician (typical trip charge $100) or the safe manufacturer. These methods should work for just about any Sentry Safe model, including the ones with keys, and combination locks or the electronic and biometric safes. The safe is in lockout mode or the time delay is active The bolts of the safe are jammed or misaligned Try these before calling Sentry Safe Customer Service or a safe locksmith. Here are the most common reasons a Sentry Safe won't open. What do I do?” Usually, the caller is in a hurry and doesn't have the time to call a locksmith or wants to avoid the trip charge if there were some easy and simple things to try first. With the popularity of Sentry Safes and the over 200 models on the market, it is no surprise that the most common troubleshooting question we receive is: “My Sentry Safe safe won’t open.

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